Privacy Policy — Franco Aesthetics
Who we are Our website address is: https://francoaesthetics.com. Franco Aesthetics LLC is a medical spa located at 2400 Palmer Circle, Norman, OK 73069.
Information We Collect We collect the following types of information:
- Basic Contact Information: Name, phone number, email address, mailing address.
- Health Information: General wellness and treatment history you provide to us (e.g., allergies, medical conditions relevant to treatment).
- Usage Data: How you interact with our website or communications.
How We Use Your Information We use your information to:
- Provide and manage your appointments and treatments.
- Communicate with you about our services, promotions, and offers (including via SMS and email).
- Improve our services and customer experience.
- Comply with legal obligations.
SMS Communications By providing your phone number and opting in via our website contact form, you consent to receive SMS messages from Franco Aesthetics LLC regarding appointments, promotions, and wellness services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for support.
SMS opt-in information and phone numbers are never sold, shared, rented, or transferred to third parties for their own marketing purposes.
Who We Share Your Information With We may share your information with:
- Service Providers: Third-party companies including GoHighLevel (CRM and SMS), Meta, and Google Ads to help us communicate with you and market our services.
- Legal Authorities: When required by law or to protect our rights.
We do not sell your personal information to third parties.
Data Security We use reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your Rights
- You can opt out of marketing communications at any time by replying STOP to SMS messages or clicking unsubscribe in emails.
- You have the right to request access to or deletion of your personal information by contacting us at in**@**************cs.com.
- Some information may be retained as required by law or for legitimate business purposes.
Cookies and Tracking Technologies We use cookies and similar tracking technologies on our website to improve your experience and analyze traffic. We use Google Analytics (via Site Kit) to understand how visitors interact with our site. You may adjust your browser settings to decline cookies, though some features may not function properly.
If you leave a comment on our site you may opt in to saving your name and email in cookies for convenience. Login cookies last for two days. Screen option cookies last for one year.
HIPAA We comply with applicable health privacy laws. Any health-related information you provide is handled securely and used only to provide you with care and services.
Embedded Content Articles or pages on this site may include embedded content (videos, images, etc.) from other websites. These websites may collect data about you and use cookies independently.
Data Retention Comments and their metadata are retained indefinitely for spam prevention. User profile data is retained until deletion is requested.
Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.
Contact Us Franco Aesthetics LLC 2400 Palmer Circle, Norman, OK 73069 (405) 217-2054 in**@**************cs.com